Information about our products and services
Privacy policy
Privacy policy
f4h auto rental wants you to be sure that we care about your privacy and process all personal data in accordance with the law.
Personal data
LE's (and possibly drivers') personal data is processed in accordance with LR's personal data policy, which is available on LR's website or which is made available in some other way. [LE undertakes to ensure that drivers are informed about the processing of personal data.]
LE who violates the general rental terms and conditions is reported to the industry organization Biluthyrarna Sverige's information list. Affiliated member companies have access to the information list and are advised not to rent out vehicles to persons specified in the list. The information list is maintained with permission from the Swedish Data Protection Authority in accordance with the Credit Information Act. Full information on the processing of personal data in the information list can be found on www.biluthyrarna.se
Personal data to third parties
f4h auto rental will not sell, exchange, or pass on your personal data. The web booking is handled in a system delivered by Sharefox.
Payment Information
When you place an order, your card details are saved with the payment provider DIBS for your order to be processed. DIBS stores the data in va secure and defensible manner and is PCI certified. This allows us to handle order changes, cancel reservations such as deposits, handle credits, additional accrued costs for the user (in the event of late submission, damage, or the like) and reduce abuse and waste. Information about transactions related to your order is saved, but not the card details. Transaction data is stored for as long as you are registered as a user of the service, cf. section on personal data.
Use of Collected Data
The personal data collected for these purposes includes both data provided by you (name, email address, etc.) and information collected when using this service, such as the equipment you rent, location information, and technical information about your device and internet connection. The personal data may be supplemented with available information from third parties.
Cookies
When you visit our service, we use various technologies to recognize you as a user and collect data. For example, we use cookies to remember rental dates and equipment. Cookies simplify the use of the service so that you receive relevant information when you visit our website. They are also used to stage data such as available rental dates, prices, and the like.
Through server logs and other tools, we may record information about the device and connection to our Service, including the operating system, browser version, IP address, cookies, and unique identification files. This information is used in anonymized and aggregated statistics but can also be linked to your user account. Among other things, this information allows us to customize how the service is displayed on the device you are using.