Information about our products and services
Terms and conditions
f4h auto rental
F2H Group AB, Vretaholm Dammen 4, 563 91 GRÄNNA, org. No. 556983-4509, and Future4homes Scandinavia AB, Vretaholm Dammen 4, 563 91 Gränna, org.no 559085-2751, operates rental activities under the brand name "f4h auto rental" where companies and individuals can hire vehicles. Vehicles are ordered online and picked up and dropped off at a delivery point or by appointment. The service also includes a membership offer that provides benefits for those who need vehicles a little more often.
A. General
These terms and conditions apply to the rental and sale of goods and services from www.f4h.se to businesses and consumers. The terms and conditions, together with your order, will form an overall agreement for the purchase.
B. Definition of Parties
The lessor or seller is: F2H Group AB, hereinafter referred to as we, us, lessor, LR or f4h auto rental.
The lessee is: the person who is specified as the lessee or buyer in the order, and who is hereinafter referred to as the lessee, the customer, you, your, LE or yours.
Rental objects refer to vehicles, equipment and other things that are rented out on f4h.se.
Form of delivery/service points refers to delivery or return in workshop, collection point or agreed location.
C. Modification of Orders
If an order is to be changed, f4h auto rental should be contacted. The change is not valid until it has been confirmed in writing by us. This is to ensure that the rental object is actually vacant. Unless otherwise agreed and confirmed, the rental object must be returned at the agreed time. The rental period can be extended before the start of the rental period and/or during the rental period by changing the start or end date.
In the event of changes and cancellations of rental objects that reduce the availability of the rental objects for other users, a change fee may apply to cover the costs of rebooking. The change fee is currently SEK 0. All costs are communicated to the renter before the order is placed or changed.
D. Membership
A membership provides discounted prices and other member benefits. Both private individuals and traders can be members, but it is the person who has registered who is legally responsible and a party to the contract.
Membership is automatically renewed until terminated by the renter. Membership can be cancelled on your page on our website. The membership is then valid until the expiration date.
E. Intellectual Property Rights
The content and the service are protected by copyright law. The images on this page are published with permission from the copyright holders. Youtube clips are linked to third-party services that are outside of f4h auto rental's control.
F. Changes
F4h auto rental reserves the right to change or replace these terms and conditions. Applicable terms and conditions are always available on f4h.se. If f4h auto renal deems a change in terms and conditions to be material in relation to the rights or obligations of the tenant, the change shall be made available in f4h.se 30 days before it takes effect.
By using the Service after the amended Terms are made available on f4h.se, you agree to be bound by the updated Terms. If you do not agree to the new terms, you will not be able to use f4h auto rental.
GENERAL TERMS AND CONDITIONS
Applies to passenger and light trucks up to 3.5 tonnes. Adopted by Biluthyrarna Sverige for the car rental industry.
1. Use of the vehicle
A copy of this rental agreement shall, during the rental period, be kept in the vehicle and presented to a police officer, customs officer or other person representing the interests of the lessor (LR) upon request.
The vehicle may be used for normal use within Sweden by the lessee (LE). If another person is to drive the vehicle, special written consent from LR is required. LE is responsible for ensuring that the person driving the vehicle is authorised to drive the vehicle. If LE wishes to use the vehicle outside Sweden, this shall only be done after LR's written approval.
LE is aware that his right to use the vehicle under the rental agreement ceases immediately if he attempts to take the car out of Sweden without the applicant's written permission. This means that the Police/Customs or anyone else acting in the LR's interest has the right to seize and detain the vehicle.
LE is responsible for all costs that LR may incur if LE or its representative has unlawfully driven the vehicle outside Sweden or countries that LR has not approved in writing.
LE is not allowed to rent out the vehicle to another person. The carriage of persons or goods by the vehicle for compensation is not permitted. The vehicle may not be used to provide starting assistance, pulling, pushing or in any other way moving another vehicle. It is not permitted to use the vehicle in motor races.
2. Rent and late payment
The rental price of the vehicle is stated on the first page of this agreement. LE is responsible for paying the rent. In cases where the rental cost is to be paid by a party other than LE, e.g. an invoiced legal entity, LE is nevertheless jointly and severally responsible for paying all costs attributable to the rent. LR has the right to request a deposit or advance on the rent. LR has the right to charge LE for costs attributable to the rent. The rent does not include the cost of consumable fluids such as oil, windshield washer fluid or fuel. When invoicing, LR has the right to charge an invoicing fee of SEK 60: - including VAT.
If LE does not pay the rent on the due date, interest on arrears will be charged, at an interest rate corresponding to the Riksbank's reference rate applicable at any given time plus (20%) percentage points and, where applicable, a reminder fee of SEK 60: - including VAT.
3. Delayed or non-delivery
LR shall provide the vehicle at the agreed time. If LR is unable to comply with this, LE is entitled to a reduction of the rent corresponding to the delay or, if the delay is of significant importance to him, to terminate the agreement
LE does not have the right to terminate the agreement if LR offers another acceptable vehicle without any noticeable inconvenience to LE.
LR is exempt from liability if he can show that the delay is due to circumstances beyond his control which he could not reasonably have been expected to have foreseen when the contract was entered into and the consequences of which he could not reasonably have avoided/overcome. No compensation is paid for loss of business or consequential damages.
4. Vehicle maintenance
LE is responsible for ensuring that the vehicle is well cared for and must ensure that it is maintained in working order and in accordance with the law. Oil, cooling water and tire pressure must follow the recommendations given in the owner's manual and for the vehicle the correct fuel. LR has the right to charge LE or the designated payer for all costs attributable to handling errors. If, at the time of monthly rental, the vehicle is used for a mileage of more than 3000 km, LE shall ensure that the prescribed service inspections are carried out at a workshop designated by LR and that a stamp is entered in the service book. On request, LR must be able to provide information about when a service inspection is to take place. The cost of the service inspection is reimbursed by the LR department. In the event that service on the vehicle has not been carried out in accordance with LR rules, LE will be charged SEK 25 per 10 km that exceeds the service interval according to the vehicle's owner's manual. LR has the right to inspect the vehicle during the rental period, if he has reasonable grounds to believe that the right of ownership is endangered or that there is a significant risk of depreciation in value, beyond what follows from normal use. It is not allowed to smoke or transport animals in the car, in case of violation a fee is charged for decontamination of the vehicle. The vehicle must not, be overloaded, driven off-road or on an unplowed road or in any other place where there is a risk of damage to the vehicle. LE must park the vehicle in a safe place against vandalism.
5. Measures to be taken in the event of fault, damage or theft
LE shall immediately notify LR of any fault or damage to the vehicle and of theft during the rental period. LE shall observe and comply with the vehicle's warning system. After such notification, LR shall inform LE of the measures to be taken.
In the event of an insurance event, LE must make a claim report to LR. In the event of theft of a vehicle or keys, as well as damage to the vehicle caused by an unknown person, LE is responsible for filing a police report at the place where the theft/damage took place and sending a copy of the report to LR. In the event of failure to perform the above, LE is liable to LR for any damage thereby incurred.
6. LR liability in the event of downtime or damage
LR is responsible for ensuring that the vehicle is in working order and in accordance with the law. If, during the rental period, LE is entitled to a reduction of the rent, or if this is of significant importance to him, LE is entitled to cancel the agreement. However, the contract may not be terminated if LR has the vehicle repaired or a replacement vehicle of the same or similar type as the rented one without undue delay after being notified of the defect and LE has no particular reason for rejecting the offer.
If there is a breakdown due to traffic or vehicle damage, which makes it impossible to continue the journey or if the vehicle is stolen, the agreement is terminated after LE has contacted LR and in the event of theft also made a police report.
7. LE's liability in the event of infringements of traffic and parking regulations
LE is liable to LR for financial penalties due to infringements of road tolls, overloading, barrier charges, traffic and parking regulations, which may affect LR in its capacity as the owner of the vehicle.
However, this does not apply if the infringement was caused by defects in the vehicle of which LE was neither aware nor ought to have been aware.
If LE does not pay in due time any fines, costs or fees attributable to the rental of the vehicle caused by infringements for which he is responsible, but LR in its capacity as owner of the vehicle is forced to pay them, LR is entitled, in addition to the amount of the fee, to charge LE an administrative fee of SEK 150: - including VAT for each case. A fee of SEK 200 will also be charged for notification to the authority regarding a registered speed violation.
Sec. 8. LE is responsible for and shall compensate LR for damage that occurs to the vehicle during the rental period, subject to the limitation set out in this section and section 9. Damage refers to the loss of the vehicle and any damage that occurs to the vehicle during the rental period. Normal wear and tear or defects in the vehicle do not constitute damage.
Notwithstanding LE's strict liability, LE does not have to compensate LR for damage if an identified counterparty or its insurance compensates LR for the damage.
If LE is a consumer, i.e. a natural person who acts mainly for purposes that fall outside the scope of his or her business activities, LE is not liable for damage to the vehicle if LE can prove that the damage did not occur as a result of LE's negligence.
In the event of an injury, LE has an obligation to immediately report the injury to the University of Applied Sciences. Within two weeks of the accident, or at the latest upon the return of the vehicle if it occurs earlier than two weeks from the date of the accident, LE must submit a fully completed damage report to the LR. In addition, LE has an obligation to cooperate in the investigation of the injury, which includes reporting to insurance companies and to the police.
9. LE's responsibility and liability for damages to or loss of the vehicle and when driving outside Sweden without permission from LR
Injury | Damage cost SEK | SKR Reducing SEK |
Carriage damage | 15 000: - | 3 500: - |
Traffic deductible | 8 000: - | 3 500: - |
Theft | 6 000: - | 3 500: - |
Theft with a key | 50 000: - | 50 000: - |
Fire damage | 6 000: - | 3 500: - |
Glasss damage | 5 000: - | 0: - |
Salvage and rescue | 6 000: - | 3 500: - |
Elevation damage | 6 000: - | 3 500: - |
Puncture | 6 000: - | 3 500: - |
Loss of car key | 7 500: - | 4 500: - |
Driving abroad without a permit | 15 000: - | 15 000: - |
LE undertakes to take part of and approve damage documentation assigned by LR before departure.
Leased additional equipment is not covered by damage cost reduction/elimination.
LE may, for a special fee, reduce its liability for compensation for each element of damage. After such reduction, LE's liability for damages is limited to the amount including VAT stated above in parentheses within each element of damage.
When using the vehicle's legal expenses insurance, LE's deductible is charged according to the insurance company's terms and conditions, regardless of whether SKR has been signed. SKR does not apply to injuries that have occurred outside Sweden. If LR has approved use in another country, SKR is extended to the country or countries in question. SKR does not apply if the vehicle is stolen with a key.
In order for SKR to apply, LE must fulfil its regular obligations in the event of a claim, e.g. immediately submit a claim report to LR. In the event of parking damage, or if another car driver has escaped, a police report and, if possible, witness statements are required.
If the driver is under 24 years of age and is negligent in causing injury, a "youth injury cost" of SEK 2,500 will be charged, including VAT, in addition to what has been stated above and regardless of whether LE has signed SKR.
SKR does not exempt LE from liability for repair costs for damage caused by negligence, e.g. carelessly loaded car, stained or broken interior, broken controls, incorrect refueling and the like.
10. Limitation of Damage
It is incumbent on both LE and LR to take reasonable measures to limit their damage. If this is neglected, each bears its share of the cost.
11. Return
At the end of the rental period, LE shall return the vehicle to the place where it was collected or at a place that has been specifically agreed.
On return, the vehicle must be left in the same condition as when it was collected, except for normal wear and tear. If possible, LR and LE shall jointly inspect the vehicle in order to assess its condition.
If, upon return, the vehicle is found to be neglected or soiled beyond what is required by normal use, LR is entitled to charge a reasonable cost for the restoration of the vehicle.
The return must take place during LR's normal opening hours, unless otherwise agreed. If LE does not return the vehicle in accordance with the agreement, LE is always obliged to reimburse LR for the costs necessary to restore the vehicle to a place where it can be used by LR.
In addition, LE is obliged to pay additional rent in accordance with the agreement in the event of late return that cannot be attributed to LR's liability in paragraph 6.
LR may not claim any authority in connection with delay in the return if the failure to return the vehicle or to request that the rental period be extended is due to death, serious illness or other similar circumstances.
It is forbidden to use the vehicle outside the rental period under penalty of penalty.
12. LR right of cancellation etc.
LR has the right to terminate the agreement if:
(a) LE does not fulfil its payment obligations to LR and does not pay within a reasonable time after LR has reminded LE of this
(b) the vehicle is subjected to abnormal driving or mismanagement in such a way that there is a significant risk of depreciation
(c) LE otherwise infringes any provision of this agreement, compliance with which is of essential importance to the Ministry of Higher Education.
d) LE has a driving licence withdrawn
13. Processing of personal data
LE's (and possibly drivers') personal data is processed in accordance with LR's personal data policy, which is available on LR's website or which is made available in some other way. [LE undertakes to ensure that drivers are informed about the processing of personal data.]
LE who violates the general rental terms and conditions is reported to the industry organization Biluthyrarna Sverige's information list. Affiliated member companies have access to the information list and are advised not to rent out vehicles to persons specified in the list. The information list is maintained with permission from the Swedish Data Protection Authority in accordance with the Credit Information Act. Full information on the processing of personal data in the information list can be found on www.biluthyrarna.se
Last updated 2024-02-13